Step 1: Select your Issue
Step 2: Select your MacBook
Step 3: Book Your Repair
Stuck on Apple Logo or Not Booting
MacBook Pro (13-inch, 2012 - 2015)(A1502)
Getting stuck at the Apple logo can be caused by a range of issues, from faulty storage or RAM to corrupt macOS or problematic peripherals like the keyboard and mouse. Our technicians will perform a thorough diagnosis to identify the root cause and ensure your Mac is fully repaired and restored to working order.
£139
Approved by Bournemouth Uni 1 Year Warranty Fixed Cost Repairs Free Insured Courier 15+ Years In Business
Stuck on Apple Logo
If your Mac is getting stuck at the Apple logo during startup, it can be caused by a variety of underlying issues. Common culprits include faulty storage drives or malfunctioning RAM, both of which are critical for macOS to boot properly. Corrupt system files or a damaged macOS installation can also result in your Mac freezing at this stage.
Our expert technicians will conduct a comprehensive diagnosis to pinpoint the exact cause of the issue. Whether it’s hardware-related, software corruption, or a peripheral conflict, we’ll get to the bottom of it and fully repair and restore your Mac to working condition.
In many cases, such issues can also point to liquid damage. Even a small amount of liquid can cause corrosion on sensitive chips located on the logic board. This corrosion can disrupt the flow of power and prevent essential components from receiving the correct electrical signals, resulting in boot failures or unpredictable behavior.
Another common culprit for MacBook boot issues is failed macOS upgrades. Upgrade failures can happen for several reasons, but a particularly common one is when the storage is full during an update. This lack of available space can lead to incomplete installations, damaging essential system files and preventing the Mac from booting properly.
Industry Standard Tools
In over a decade of business, we have heard endless grievances from our customers about other repair shops and even the Apple Store. Lack of transparency about pricing and what work is actually required is the most frequent complaint.
Shops regularly underquote, underdiagnose and then the price increases once they have your Mac in their possession. Customers then feel pressured to go ahead and authorise the repair.
To resolve this, we charge a fixed price for our repairs - so you know exactly what you are paying before your Mac leaves your hands- we then give you a full diagnostic and explain how we resolved your issue once our technicians have assessed your Mac.
Fixed, Upfront Pricing. No Surprises.
What makes us different?
Genuine LG (Apple) LCD Display Panel
Forensic grade air flow hood for contaminant-free work
Tested with Apple Diagnostics before & after repair
Fully trained and experienced Mac engineers
Free Insured, Tracked Royal Mail Special Delivery
Alarmed & CCTV protected store with Police response
1 Year Warranty on our work with every repair
Less than half the cost of repairing with Apple, on average
Other services for this MacBook model
- MacBook Pro (13-inch, 2012 - 2015) — from £150
- MacBook Pro (13-inch, 2012 - 2015) — from £130
- MacBook Pro (13-inch, 2012 - 2015) — from £120
- MacBook Pro (13-inch, 2012 - 2015) — from £120
- MacBook Pro (13-inch, 2012 - 2015) — from £180
- MacBook Pro (13-inch, 2012 - 2015) — from £130
- MacBook Pro (13-inch, 2012 - 2015) — from £80
- MacBook Pro (13-inch, 2012 - 2015) — from £130